1. What does Key Stone Management do?
Key Stone Management takes care of the essential operations that keep your community running smoothly. We provide a comprehensive financial management service as a mandatory package. Additional services—such as administrative, management, and maintenance options—are available at an extra cost to fit your HOA’s needs.
2. Which services are right for your HOA?
Key Stone Management offers optional services to fit your HOA’s unique needs. These include overseeing vendors and contractors, handling insurance and water systems, and assisting with legal matters and governing document changes. We also provide administrative support such as HOA registration, recordkeeping, annual budget preparation, and organizing board and annual meetings. Maintenance services cover snow removal, landscaping, general repairs, and project oversight, etc. For a complete list of available offerings, visit the Services tab on our homepage.
3. Can I pay online?
Yes! You can make secure payments online. Simply click the “Pay Online” link located on our homepage or in the navigation tabs throughout the website. This makes it easy to access the payment portal from any page.
4. Is my login and information safe on your website?
Key Stone Management’s payment portal, powered by Alpine Bank, uses industry-standard security measures to protect your data. This includes SSL encryption for all transactions, secure authentication protocols, and compliance with privacy regulations. Your login credentials and payment details are never stored in plain text and are safeguarded against unauthorized access. For added security, we recommend using strong passwords and enabling any available multi-factor authentication options.
5. How do I reach KSM?
Getting started is easy. You can contact us directly by phone at (970) 989-2227 or email us at office@keystoneman.com. For specific inquiries, you may also reach out to Courtney Nel (courtney@keystoneman.com) or Nadia Nel (nadia@keystoneman.com)
6. How can a new HOA start a partnership with Key Stone Management?
Starting a partnership with Key Stone Management is simple. Complete the Inquiry Form on our website to share key details such as your association name, number of units, contact information, and a brief message about your needs. Once submitted, our team will review your request and follow up promptly to discuss how we can support your community. We’ll outline service options, answer your questions, and help you customize a plan that fits your HOA’s goals.
